The E-commerce Profitability Stack
Most e-commerce failures aren't revenue problems โ they're margin problems. Founders focus on top-line GMV while variable costs quietly erode profitability. The three biggest margin killers: rising CAC (ad costs), free shipping eaten into by returns, and payment fees compounding at scale.
A 30% gross margin business needs to hold all other variable costs (shipping, returns, fees, ads) to under 20% of revenue to achieve a 10% net margin. This is harder than it sounds when ad costs range from 15โ30% for most DTC brands.